01252 494 141 01252 494141 01252

Get a Quote & Switch

How can we help you?

Here at GnERGY, we believe that Gas and electricity jargon can be complicated no doubt. To tackle this, we have a well trained and experienced customer service team to help you with anything gas and electricity.

When you switch to us from your previous supplier, the transition will be seamless. Problems understanding your bill? No problem€ we take our time to deal with our customers and explain in easy and simple terms. One of the guiding principal of Gnergy is Quality over Quantity€ as cliche as it sounds.

Switch & Save

Bills and Payments Q&A's

Q: Why should I pay by direct debit?

One obvious benefit is that you can spread your cost throughout the year which could possibly help you to budget more easily.

If you choose to pay by direct debit, you will reduce your energy bill by 3%. Setting up is quick and easy. All you need is your bank account number and sort code.

Q: What are standing charges?

Standing charges are a fixed cost for your gas and electricity supply, which are charged on a daily basis. These standing charges help to contribute to an energy supplier’s costs such as meter reading and maintenance.

Q: What if I keep getting bills from my old supplier?

If this is happening, you are probably best to contact your previous supplier as we unfortunately do not have permission to contact them on your behalf. Nevertheless, if you are concerned then please do not hesitate to contact us and we will help you as much as we can.

Q: What if my bill is wrong?

If you think we have charged you the wrong amount for your energy usage then please ring us on 01252 494141 as soon as possible and we will look into it for you. If we have overcharged you we will obviously make sure we arrange a refund for you.